Automotive Service Department Manager

Autosaver Group; Derby Center (VT); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Dental Insurance

Health Insurance

Life Insurance

Employee Assistance Program

401(k) with Employer Match

Direct Deposit

Paid Leave

Job summary

Autosaver Group is seeking an experienced Service Department Manager to join the Chrysler Dodge Jeep Ram team at Northpoint CDJR in Vermont. The role emphasizes leadership of the service department, improving customer satisfaction, and driving productivity and profitability.

You will oversee daily operations, coach technicians and advisors, monitor performance metrics, and foster a positive environment for staff and customers alike. Automotive dealership experience is preferred.

Qualifications

• Experience in automotive service management or strong dealership service experience.
• Excellent leadership and communication skills.
• Ability to stay organized in a fast-paced environment.

Responsibilities

• Oversee day-to-day service operations and department performance.
• Coach and develop service team; monitor KPIs.
• Drive customer satisfaction and profitability while maintaining integrity and care.

Skills

Automotive service management

Leadership

Communication

Job description

Company Description

The Autosaver Group is a family owned company that operates thirteen automobile dealerships in northern New England.

Are you looking for a career and not just a job?

The Autosaver Group is always looking for talented, self-motivated individuals to join our team.

Job Description

The Autosaver Group is looking for an experienced Service Department Manager to join our Chrysler Dodge Jeep Ram team at Northpoint CDJR.

The Service Department Manager is responsible for the overall performance of the service department, with a strong focus on customer satisfaction, team leadership, productivity, and profitability. This position oversees the day-to-day service operation, works closely with advisors and technicians, ensures customers receive clear and timely communication, and helps create a positive, efficient environment for both customers and employees.

Responsibilities include managing workflow and department performance, coaching and developing the service team, maintaining high customer satisfaction standards, monitoring key performance metrics, and identifying opportunities to grow service and parts business while maintaining a high level of integrity and customer care.

The ideal candidate has automotive service management or strong dealership service experience, excellent leadership and communication skills, and the ability to stay organized and productive in a fast-paced environment. Previous Chrysler Dodge Jeep Ram experience is preferred, but not required. We are looking for someone who understands dealership fixed operations, can lead a team effectively, and is committed to delivering an exceptional customer experience.

Benefits

• Dental Insurance
• Health Insurance
• Life Insurance
• Employee Assistance Program
• 401(k) with Employer Match
• Direct Deposit
• Paid Leave