Automotive Service Consultant

Hyundai Motor America; Glendale (CA); On-site; USD 43,000 - 65,000; Full time

Job summary

Hyundai Motor America is seeking a service consultant to initiate automotive services by diagnosing vehicle performance issues and service requests, verify warranty coverage, develop estimates, and write repair orders. You will also maintain customer records to support a thorough service history.

You will act as the liaison between customers and technicians, ensuring clear communication of needs and recommended repairs, while contributing to a smooth and positive service experience for every

Qualifications

• High School education is required.
• 1-3 years of experience in service consulting or automotive service context.
• Hyundai Experience preferred, Reynolds & Reynold is a plus.

Responsibilities

• Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests.
• Verify warranty and service contract coverage.
• Develop estimates and write repair orders.
• Maintain customer records.
• Serve as communicator and liaison between customer and technician to ensure understanding of needs and recommended services.

Education

High School

Job description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Education

High School

Experience

1-3 years

Additional Information

Hyundai Experience preferred , Reynolds & Reynold is a plus

Employment Position: Full Time

Salary is not negotiable.

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