Automotive Service Consultant

Napleton Automotive Group; Florida; On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid vacation and sick time

Paid training

Discounts on products, services, and 4

Job summary

Napleton Automotive Group is seeking a Service Consultant at Napleton's Clermont CDJR to act as the crucial liaison between customers and technicians by presenting repair recommendations and keeping the customer informed. You will play an active role in the Service Lane by delivering excellent service and proactive maintenance suggestions to keep vehicles in top condition.

This role offers strong growth opportunities, paid training and a comprehensive benefits package including medical, dental

Qualifications

• Exceptional customer service skills.
• Tech-savvy and able to learn new technology.
• Previous automotive service advisor experience is a plus but not required.
• Willingness to undergo a background check.
• 18+ years of age.

Responsibilities

• Work with customers to address vehicle maintenance needs.
• Write repair orders with transparent costs and time estimates.
• Provide timely, clear communication with customers throughout the process.
• Coordinate with Technicians and Parts to ensure timely completion of work.
• Utilize cutting edge Fixed Operations Technology.

Skills

Customer service

Tech-savviness

Communication

Reliability

Job description

The Ed Napleton Automotive Group is looking for our nextService Consultant.Located at Napleton's Clermont CDJR, theService Consultantis a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in the Service Lane by providing excellent service and suggestions to keep the customer’s vehicle in top shape.

What We Offer:

• Top market compensation plans!
• Family Owned and Operated – 90+ years in business!
• Medical, Dental, Vision Insurance, 401k
• Paid Vacation and Sick Time
• Paid Training
• Discounts on products, services, and vehicles
• Fantastic Growth Opportunities

Job Responsibilities:

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of workExhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Job Requirements:

• Exceptional Customer Service Skills
• Tech Savvy- able to learn and utilize technology
• Previous Automotive Service Advisor Experience is a plus but not required
• Willingness to undergo a background check in accordance with local law/regulations
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws