Automotive Service Concierge & Scheduling Specialist

Reeder Chevrolet; Knoxville (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Vehicle Purchase Discounts

Employee Discounts on Parts and Service Repairs

Aggressive Employee Referral Program

Job summary

Reeder Chevrolet in Knoxville, Tennessee is looking for a BDC Service Representative to join their team. This role involves being the first point of contact for customers in the service department, helping with appointments and ensuring a great experience.

The ideal candidate should have excellent communication skills, the ability to multitask, and a valid driver's license. This position offers competitive pay, medical and dental plans, and opportunities for career advancement.

Qualifications

• Excellent communication and customer service skills.
• Professional appearance and ability to multitask.
• Familiarity with computers and valid driver's license.

Responsibilities

• Answer incoming service calls and schedule appointments.
• Respond to internet service lead requests.
• Ensure accurate recording in the CRM system.

Skills

Excellent communication skills

Customer service skills

Ability to multitask

Basic understanding of vehicle service

Tools

CRM software

Computers

Job description

Reeder Chevrolet in Knoxville, Tennessee is looking for a BDC Service Representative to join their team. This role involves being the first point of contact for customers in the service department, helping with appointments and ensuring a great experience.

The ideal candidate should have excellent communication skills, the ability to multitask, and a valid driver's license. This position offers competitive pay, medical and dental plans, and opportunities for career advancement.