Automotive Service Concierge — Express Lane

Luthermazda

BLOOMINGTON (MN)

On-site

USD 42,000 - 70,000

Full time

7 days ago

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Benefits offered by this job

Medical, Dental & Vision

Short-Term & Long-Term Disability

401k with Match

HSA/Flex Spending

Life Insurance

Paid Vacation

Employee Discounted Pricing

Growth Opportunities

Paid Training

Job summary

Luthermazda Express Service Advisor is seeking a customer-focused professional to own the service lane experience, greeting owners and guiding the repair process. The role emphasizes communication, scheduling, and delivering a seamless service visit.

Compensation is commission-based, with a $42-$70k/year range. Prior automotive experience is helpful but not required; strong customer service background and reliable driving record are valued.

Qualifications

Organized and friendly personality.
Demonstrated ability to manage others.
Time management skills.
Excellent communication with customers.
Professional, well-groomed appearance.
Clean driving record.
Willing to submit to a pre-employment background check.

Responsibilities

Oversee flow of Drive Lane and ensure prompt, courteous service.
Own the customer's experience by handling assignments to leave a positive impression.
Provide concierge support for owner inquiries by phone or in person.
Ensure daily technician time is sold to service customers.
Distribute work between technicians efficiently.

Skills

Organized personality

People management

Time management

Customer communication

Professional appearance

Clean driving record

Background check

Job description

Compensation is commission-based, with a $42-$70k/year range. Prior automotive experience is helpful but not required; strong customer service background and reliable driving record are valued.

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