Automotive Service Concierge — Customer Experience Pro

Hireology; Frankfort (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Family owned business

Job security

Health and wellness

Flexible Work Schedule

Discounts on products

Job summary

Phillips Chevrolet, Inc. in Frankfort, Illinois, is hiring a Full-time Service Advisor. This role involves being the first contact point for customers, ensuring they have a positive experience while managing multiple aspects of service operations.

The ideal candidate will be organized, friendly, and possess excellent communication skills. Duties include overseeing the Drive Lane flow and ensuring every customer receives prompt and courteous service, along with managing technicians’ schedules.

Qualifications

• Organized and friendly personality.
• Demonstrated ability to manage others.
• Fantastic communication skills with customers.
• Clean driving record.

Responsibilities

• Oversee flow of Drive Lane for prompt service.
• Ensure a positive customer experience.
• Provide support for owner inquiries.
• Manage technicians' time effectively.
• Distribute work efficiently among technicians.

Skills

Organizational skills

Time management

Customer communication

Personnel management

Job description

Phillips Chevrolet, Inc. in Frankfort, Illinois, is hiring a Full-time Service Advisor. This role involves being the first contact point for customers, ensuring they have a positive experience while managing multiple aspects of service operations.

The ideal candidate will be organized, friendly, and possess excellent communication skills. Duties include overseeing the Drive Lane flow and ensuring every customer receives prompt and courteous service, along with managing technicians’ schedules.