Automotive Service Concierge & Customer Experience Pro

Jeff D'Ambrosio Dodge Chrysler Jeep; Downingtown (Chester County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical and Dental

401K Plan

Paid time off

Growth opportunities

Paid Training

Employee vehicle purchase plans

Flexible Work Schedule

Discounts on products and services

Job summary

Jeff D'Ambrosio Dodge Chrysler Jeep is seeking a Service Advisor responsible for owning the customer’s experience in the service lane. As the first point of contact, you’ll guide customers through the service process, ensuring prompt and courteous service delivery.

We value individuals from various customer service backgrounds and offer comprehensive benefits including medical, dental, and a 401K plan. Join our family-owned dealership that emphasizes teamwork and provides long-term job security.

Qualifications

• Previous roles in customer service, retail sales, restaurant industry, or hospitality appreciated.
• Clean driving record required.
• Must be willing to submit to a pre-employment background check & drug screen.

Responsibilities

• Oversee flow of Drive Lane and ensure prompt service.
• Provide concierge support for customer inquiries.
• Distribute work efficiently among technicians.

Skills

Organized personality

Time management

Communication skills

Leadership

Job description

Jeff D'Ambrosio Dodge Chrysler Jeep is seeking a Service Advisor responsible for owning the customer’s experience in the service lane. As the first point of contact, you’ll guide customers through the service process, ensuring prompt and courteous service delivery.

We value individuals from various customer service backgrounds and offer comprehensive benefits including medical, dental, and a 401K plan. Join our family-owned dealership that emphasizes teamwork and provides long-term job security.