Automotive Service Concierge | Customer Care & Scheduling

Mc Gavock Nissan; Amarillo (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401k

Competitive Pay

Job summary

McGavock Nissan of Amarillo is seeking an enthusiastic Automotive Customer Service Assistant to join our team. This full-time role includes greeting customers in person and by phone, assisting service advisors, scheduling appointments, and helping with routine service tasks.

You will monitor KPI scores, follow up on service experiences, process payments and invoices, and assist with OEM surveys. We offer competitive pay, health insurance, PTO & sick leave, a 401k, and growth opportunities.

Qualifications

• Excellent communication and organizational skills.
• Ability to work effectively with customers and employees while handling multiple tasks simultaneously.

Responsibilities

• Meet and greet customers in a professional manner in-person & on the phone
• Process payments, invoice and other miscellaneous duties as needed
• Provide basic information to callers who have general inquiries

Skills

Excellent communication

Organizational skills

Job description

McGavock Nissan of Amarillo is seeking an enthusiastic Automotive Customer Service Assistant to join our team. This full-time role includes greeting customers in person and by phone, assisting service advisors, scheduling appointments, and helping with routine service tasks.

You will monitor KPI scores, follow up on service experiences, process payments and invoices, and assist with OEM surveys. We offer competitive pay, health insurance, PTO & sick leave, a 401k, and growth opportunities.