Automotive Customer Service Assistant

Mc Gavock Nissan; Amarillo (TX); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health Insurance

PTO & Sick Leave

401k

Competitive Pay

Job summary

McGavock Nissan of Amarillo is seeking an enthusiastic Automotive Customer Service Assistant to join our team. This full-time role includes greeting customers in person and by phone, assisting service advisors, scheduling appointments, and helping with routine service tasks.

You will monitor KPI scores, follow up on service experiences, process payments and invoices, and assist with OEM surveys. We offer competitive pay, health insurance, PTO & sick leave, a 401k, and growth opportunities.

Qualifications

• Excellent communication and organizational skills.
• Ability to work effectively with customers and employees while handling multiple tasks simultaneously.

Responsibilities

• Meet and greet customers in a professional manner in-person & on the phone
• Process payments, invoice and other miscellaneous duties as needed
• Provide basic information to callers who have general inquiries

Skills

Excellent communication

Organizational skills

Job description

Automotive Customer Service Assistant

McGavock Nissan of Amarillo

Amarillo, Texas

Full-Time

McGavock Nissan of Amarillo is looking for an enthusiastic, outgoing, eager to learn Automotive customer Service Assistant. This is a full time position with some Saturdays required. Job duties include contacting customers to check in on their service experience as well as work closely with management on KPI scores as well as making calls to obtain OEM surveys. As the service assistant you will also be working closely with our service advisors taking inbound calls, scheduling appointments for customers, and working with advisors to get questions answered. As the service assistant you will be trained on many areas of service to best assist what needs to be done. We are looking for someone who is a team player, ready to help, and most importantly tackle the task at hand everyday!

We offer a rewarding career path with opportunities for growth and development and a competitive compensation package.

What We Offer

• Competitive Pay
• Health Insurance
• PTO & Sick Leave
• 401k
• Compensation: $15/ hour

Responsibilities

• Meet and greet customers in a professional manner in-person & on the phone
• Process payments, invoice and other miscellaneous duties as needed
• Provide basic information to callers who have general inquiries

Requirements

• Excellent communication and organizational skills
• Ability to work effectively with customers and employees while handling multiple tasks simultaneously