Automotive Service Concierge & Customer Advocate

Christian Brothers Automotive; Goose Creek (SC); On-site; USD 32,000 - 46,000; Full time

Job summary

Christian Brothers Automotive is seeking an Automotive Customer Service Representative to be the face of our shop for customers. You will greet guests, schedule appointments, and coordinate shuttle service while maintaining a welcoming, helpful attitude.

Responsibilities include managing check-in/check-out, answering calls, and assisting with parts as needed, all while upholding our Christian values and ensuring a positive customer experience.

Qualifications

• Proven successful customer service experience is required; driven to serve others.
• Strong interpersonal skills to effectively communicate with staff, vendors, and customers.
• Valid state driver's license and clean driving record.

Responsibilities

• Check customers in and out and schedule appointments.
• Answer phone calls and provide shuttle service for guests.
• Present solutions to repair needs in a clear, honest manner.
• Keep the facility clean and organized and assist with parts handling.

Skills

Customer service

Interpersonal communication

Team player

Job description

Christian Brothers Automotive is seeking an Automotive Customer Service Representative to be the face of our shop for customers. You will greet guests, schedule appointments, and coordinate shuttle service while maintaining a welcoming, helpful attitude.

Responsibilities include managing check-in/check-out, answering calls, and assisting with parts as needed, all while upholding our Christian values and ensuring a positive customer experience.