Automotive Service Concierge & Shuttle Driver

Christian Brothers Automotive; Magnolia (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

Christian Brothers Automotive seeks an Automotive Customer Service Representative / Shuttle Driver to assist guests, manage check-ins, and provide safe shuttle transport in Magnolia, TX. You will help schedule appointments, maintain a neat facility, and support the shop with clerical tasks while upholding the company’s values.

This role emphasizes strong customer service, reliable driving, and teamwork in a fast-paced automotive service setting with a focus on guest relations and safety.

Qualifications

• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with staff, vendors, and guests
• Valid state driver's license
• Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)

Responsibilities

• Desire to learn automotive repair service terminology and processes
• Check guests in and out
• Answer phone calls and schedule appointments
• Providing safe shuttle service for our valued guests
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Keep the facility clean and organized
• Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in performing guest service activities as dictated by workload
• Serve as a community ambassador for the store through creating authentic relationships and partnerships
• Follow all safety policies and procedures
• Other duties as assigned

Skills

Customer service experience

Interpersonal skills

Multitasking

Microsoft Office proficiency

Valid driver's license

Tools

Microsoft Office Suite

Job description

Christian Brothers Automotive seeks an Automotive Customer Service Representative / Shuttle Driver to assist guests, manage check-ins, and provide safe shuttle transport in Magnolia, TX. You will help schedule appointments, maintain a neat facility, and support the shop with clerical tasks while upholding the company’s values.

This role emphasizes strong customer service, reliable driving, and teamwork in a fast-paced automotive service setting with a focus on guest relations and safety.