Automotive Service Concierge

holmanautogroup; Raleigh (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Life and Disability Insurance

Flexible Spending and Health Savings

401(k) plan with Company Match

Paid Time Off (PTO)

Paid Holidays, Bereavement, and Jury-D

Job summary

Holman Audi Raleigh is seeking a Service Advisor to join our service team. You will act as a liaison between technicians and parts, ensuring outstanding guest experience and accurate estimates.

The role requires a High School Diploma or equivalent, at least one year of related sales experience, a valid driver's license, and strong reading, writing, math, and communication skills. Retail hours apply.

Qualifications

• High School Diploma and 1 year of related sales experience or training.
• Current valid driver's license.
• Good reading, writing and math skills; strong customer service.

Responsibilities

• Greet customers with courtesy and efficiency.
• Provide accurate service estimates and timelines.
• Communicate with customers to explain repairs and options.
• Coordinate between service techs and parts for customer satisfaction.
• Follow warranty and service/insurance policies.
• Keep customers informed about prognosis and appointment scheduling.

Skills

Customer service

Interpersonal skills

Communication skills

Computer literacy

Education

High School Diploma

Job description

Holman Audi Raleigh is seeking a Service Advisor to join our service team. You will act as a liaison between technicians and parts, ensuring outstanding guest experience and accurate estimates.

The role requires a High School Diploma or equivalent, at least one year of related sales experience, a valid driver's license, and strong reading, writing, math, and communication skills. Retail hours apply.