Automotive Service Client Manager — Drive Loyalty & Upgrades

Schomp Automotive Group; Highlands Ranch (CO); On-site; USD 55,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Pet insurance

401(k) with match

Paid time off

Disability insurance

On-site gym

Job summary

Schomp Automotive Group in Highlands Ranch, CO is hiring a full-time Sales Associate with a draw + commission. You will identify upgrade potential on service clients, build rapport, and walk customers through complete sales transactions.

The role emphasizes following a defined process, maintaining daily metrics, and delivering an informed sales experience. Benefits include comprehensive insurance, 401(k) with match, PTO, and career growth opportunities.

Qualifications

• High School Diploma or equivalent
• Excellent communication skills required
• Self-motivated with time management abilities
• Ability to follow a process and complete detailed transactions
• Flexible retail hours including nights, Saturdays, holidays
• Valid Driver’s License and clean MVR

Responsibilities

• Identify and mine prospective clients with upgrade potential
• Proactively loop in the Service Drive Buyer when lease maturity, positive equity, or other upgrade potential is detected
• Engage with the clients and build rapport
• Offer applicable finance products to clients whose vehicles are coming out of warranty or factory maintenance
• Complete the entire sales transaction from beginning to end
• Follow-up and connect with clients periodically
• Consistently engage every viable service drive lead
• Maintain daily metrics and keep systems current and completed
• Interact with all customers in an enthusiastic, professional, courteous manner

Skills

Excellent communication

Self-motivated

Time management

Sales process

Education

High School Diploma or equivalent

Job description

Schomp Automotive Group in Highlands Ranch, CO is hiring a full-time Sales Associate with a draw + commission. You will identify upgrade potential on service clients, build rapport, and walk customers through complete sales transactions.

The role emphasizes following a defined process, maintaining daily metrics, and delivering an informed sales experience. Benefits include comprehensive insurance, 401(k) with match, PTO, and career growth opportunities.