Automotive Service Center Supervisor - Lead & Grow

Socket.dev; Alpharetta (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Performance bonus

Employee discounts

Free uniforms

Advancement opportunities

Paid time off

Relocation bonus

Training & development

Job summary

Socket.dev is seeking an Assistant Manager for its Lube Center in Alpharetta, GA. You will support the Lube Center Manager, supervise a team of 4–5 technicians, and deliver fast, high-quality automotive service to customers.

Ideal candidates are dependable leaders with automotive service knowledge, strong customer service skills, and the ability to keep a busy service center running efficiently while maintaining safety standards and a positive work environment.

Qualifications

• Leadership or supervisory experience preferred.
• Automotive service knowledge including oil changes and inspections.
• Strong customer service, communication, and problem-solving skills.
• Ability to work well in a fast-paced, team-oriented environment.

Responsibilities

• Assist with day-to-day lube center operations to ensure smooth workflow and a positive customer experience.
• Supervise, support, and motivate a team of 4–5 lube technicians in a fast-paced service environment.
• Oversee oil changes, vehicle inspections, and fluid services to ensure quality work.
• Train and guide new employees on service procedures, safety standards, and customer service expectations.
• Promote a safety-conscious work environment and ensure safety protocols are followed.
• Provide excellent customer service by answering questions, explaining services and pricing, and resolving concerns.
• Monitor inventory of parts and supplies and communicate replenishment needs.
• Assist with staff scheduling and workflow management to keep vehicles moving efficiently.
• Maintain a clean, organized, and professional service center.
• Work with the Lube Center Manager to support goals and customer satisfaction.

Skills

Leadership

Automotive knowledge

Customer service

Teamwork

Job description

Socket.dev is seeking an Assistant Manager for its Lube Center in Alpharetta, GA. You will support the Lube Center Manager, supervise a team of 4–5 technicians, and deliver fast, high-quality automotive service to customers.

Ideal candidates are dependable leaders with automotive service knowledge, strong customer service skills, and the ability to keep a busy service center running efficiently while maintaining safety standards and a positive work environment.