Automotive Service Center Manager

DOBBS TIRE & AUTO CENTERS; Columbus (OH); On-site; USD 65,000 - 85,000; Full time

Job summary

DOBBS TIRE & AUTO CENTERS is seeking a Store Manager to lead our Columbus, OH automotive service center. You will supervise sales, service and repair activities, train staff, manage staffing levels, and drive profitability while upholding safety and customer service standards.

You will review performance, optimize inventory, coordinate with technicians, and handle hiring, training and performance management to ensure smooth operations.

Qualifications

• 5+ years of retail sales management in the automotive industry.
• OR 2+ years as an Assistant Store Manager in the automotive industry.
• Knowledge of automotive systems.
• Proficient use of automotive tools and equipment (training provided).

Responsibilities

• Perform duties of Assistant Store Manager, Service Manager, and Retail Sales Manager as needed to support store operations.
• Lead and direct store staff engaged in selling, servicing, and repairing vehicles to ensure efficiency and profitability.
• Train, coach, and mentor employees on proper repair and maintenance procedures and customer service standards.
• Schedule front and back shop employees to maintain appropriate staffing levels for all operating hours, including store opening and closing.
• Review sales and performance records, identify opportunities for improvement, and implement strategies to achieve financial objectives.
• Manage inventory, including requisitioning and accounting for equipment, replacement parts, and tires.
• Perform general housekeeping, facility upkeep, and miscellaneous assignments such as stacking tires or other operational tasks.
• Recommend, document, and execute personnel actions such as hiring, promotions, transfers, disciplinary actions, and terminations.
• Ensure all operations are conducted safely, efficiently, and in accordance with company policies and procedures.

Skills

Retail sales management

Automotive knowledge

Leadership & coaching

Communication skills

Tools

Automotive tools & equipment

Job description

DOBBS TIRE & AUTO CENTERS is seeking a Store Manager to lead our Columbus, OH automotive service center. You will supervise sales, service and repair activities, train staff, manage staffing levels, and drive profitability while upholding safety and customer service standards.

You will review performance, optimize inventory, coordinate with technicians, and handle hiring, training and performance management to ensure smooth operations.