Automotive Service Call Center Specialist

Hyundai of Moreno Valley; Poway (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

Hyundai of Moreno Valley is seeking a Call Center Service Representative to handle all inbound and outbound service department calls. The representative will schedule service appointments and ensure high customer satisfaction.

The ideal candidate will have excellent customer service skills, be a self-starter, and demonstrate strong problem-solving abilities. Join a supportive team that values cooperation and communication.

Qualifications

• Excellent customer service skills with proven ability to resolve issues.
• Self-starter with strong initiative and resourcefulness.
• Ability to meet performance objectives.

Responsibilities

• Handle inbound and outbound service department phone calls.
• Schedule service appointments via phone and web.
• Achieve service and customer satisfaction objectives.

Skills

Customer service skills

Problem-solving skills

Self-starter

Resourcefulness

Work ethic

Job description

Hyundai of Moreno Valley is seeking a Call Center Service Representative to handle all inbound and outbound service department calls. The representative will schedule service appointments and ensure high customer satisfaction.

The ideal candidate will have excellent customer service skills, be a self-starter, and demonstrate strong problem-solving abilities. Join a supportive team that values cooperation and communication.