Automotive Service Assistant

Faulkner Mazda Trevose; Mechanicsburg (Cumberland County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Top-tier medical/dental/vision

401k with match

Paid time off/holidays

Employee discounts

Referral bonuses

Merit increases

Job summary

The Faulkner Automotive Group is seeking a Service Assistant to join the service team in Mechanicsburg, PA. No automotive experience required, training provided, with opportunities for growth. You will assist service customers, schedule appointments, and support the service department with light tasks.

Benefits include top-tier medical, dental and vision, 401k with company match, paid time off and holidays, employee discounts, referral bonuses, and merit reviews. Equal opportunity employer.

Qualifications

• Valid driver's license is required.
• Vehicle repair or service experience is a plus.
• Customer service experience preferred.
• Excellent communication skills are essential.

Responsibilities

• Set up initial and follow-up appointments for service customers and provide price quotes.
• Notify customers of recalls and manage the courtesy car program; answer customer questions.

Skills

Valid driver's license

Vehicle repair or service experience

Customer service experience

Excellent communication skills

Job description

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Service Assistant to join our team! Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required! We provide training to all our employees and offer continued growth opportunities for those that have excellent talent, energy, and ambition to succeed. Faulkner has won a combined 56 Best Places to Work Awards.

Service Assistant Benefits, include:

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

As a Service Assistant, you will work directly with Faulkner's service customers to set up initial and follow-up appointments, provide them with price quotes, notify them of recalls, handle the courtesy car program and answer any customer questions. The Service Assistant may also be required to handle filing duties, as well as light accounting functions to support the service department.

Service Assistant Requirements

• Valid driver's license
• Vehicle repair or service experience a plus
• Customer service experience preferred
• Excellent communication skills

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 30 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.