Automotive Service Assistant

The Faulkner Organization; Mechanicsburg (Cumberland County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

401k with company match

Paid time off & paid holidays

Employee discounts

Employee referral bonuses

Annual reviews and merit increases

Job summary

A family-owned automotive group in Mechanicsburg is seeking a Service Assistant to manage customer appointments and support the service department. Ideal candidates will have customer service experience and excellent communication skills, with training provided for those looking to grow in the automotive industry. Join a recognized leader with top-tier benefits and career advancement opportunities.

Qualifications

• Valid driver's license.
• Vehicle repair or service experience a plus.
• Customer service experience preferred.
• Excellent communication skills.

Responsibilities

• Work directly with service customers to set up appointments and provide price quotes.
• Handle filing duties and light accounting functions to support the service department.

Skills

Customer service experience

Excellent communication skills

Job description

Overview

The Faulkner Automotive Group is looking for an enthusiastic, self-motivated Service Assistant to join our team at Nissan Mechanicsburg. Faulkner is a place you can establish a career and grow with the organization. While automotive experience is a plus, it is not required. We provide training and growth opportunities for those with talent, energy, and ambition to succeed. Faulkner has won 60+ Best Places to Work Awards.

Benefits

• Top-tier benefits: Medical, Dental and Vision
• 401k with company match
• Paid time off & paid holidays
• Employee discounts
• Employee referral bonuses
• Annual reviews and merit increases

Responsibilities

• As a Service Assistant, you will work directly with Faulkner's service customers to set up initial and follow-up appointments, provide them with price quotes, notify them of recalls, handle the courtesy car program and answer any customer questions.
• The Service Assistant may also be required to handle filing duties, as well as light accounting functions to support the service department.

Qualifications

• Valid driver's license
• Vehicle repair or service experience a plus
• Customer service experience preferred
• Excellent communication skills

About Faulkner

The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services. Our dealership group is composed of 31 dealership locations and 23 franchises, making us one of the largest family-run dealer groups in the country.

Equal Opportunity Employer

Faulkner is an Equal Opportunity Employer and a Drug Free Workplace.