Automotive Service Appointment Pro

Socket.dev; Fife (WA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Supplemental benefits

Employee Assistance Program

401(k) with match

Roth 401(k)

Paid Time Off

Employee discounts

Financial wellness resources

Job summary

Mercedes-Benz of Tacoma in Fife, WA is seeking an Automotive Service Appointment Coordinator for full-time employment. The role focuses on delivering excellent customer service, scheduling service appointments, and maintaining accurate records to support a fast-paced service department.

The position offers a competitive salary of $39,000–$44,000 per year, comprehensive benefits, and opportunities for growth within the Larson Automotive Group.

Qualifications

• Customer service experience or strong communication skills are essential.
• Excellent organization and attention to detail are required.
• Ability to manage multiple priorities and maintain accurate records.

Responsibilities

• Answer incoming service calls in a friendly, professional manner.
• Schedule service appointments based on customer needs and shop capacity.
• Enter and maintain appointment information in dealership systems accurately.
• Coordinate appointment schedules to support workflow for service advisors and technicians.
• Assist customers with transportation or shuttle arrangements when needed.
• Maintain accurate customer and dealership records.

Skills

Customer service

Communication

Organization

Attention to detail

Multitasking

Punctuality

Computer literacy

Education

High school diploma

Tools

Dealership software

Job description

Mercedes-Benz of Tacoma in Fife, WA is seeking an Automotive Service Appointment Coordinator for full-time employment. The role focuses on delivering excellent customer service, scheduling service appointments, and maintaining accurate records to support a fast-paced service department.

The position offers a competitive salary of $39,000–$44,000 per year, comprehensive benefits, and opportunities for growth within the Larson Automotive Group.