Automotive Service Advisor / Writer | Weekends Off | Port Charlotte

Christian Brothers Automotive; Port Charlotte (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Vacation & Paid Holidays

Healthcare Benefits Available

401K Available

Employee Appreciation Events

Job summary

Christian Brothers Automotive in Port Charlotte, FL is looking for an Automotive Service Advisor/Writer. In this role, you will build lasting relationships with guests and guide them through the repair process, ensuring satisfaction with every visit.

You will greet guests, answer their questions, and provide clear solutions for their vehicle needs while maintaining a positive team atmosphere.

Join a company that values family time, offers healthcare benefits, and supports continuous training and career advancement opportunities.

Qualifications

• Current driver’s license and acceptable driving record.
• Proficiency in automotive store applications.
• Experience in an Automotive Customer Service role or Automotive Service Writer/Advisor/Sales role.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guests' vehicle.
• Answer customers' technical or symptomatic questions.

Skills

Customer service skills

Proficiency in automotive software

Clear communication

Education

Automotive experience or customer service role

Tools

Windows-based computer software

Job description

Job Title

Automotive Service Advisor / Writer

Location

24130 Beatrix Blvd, Port Charlotte, FL 33954

Job Overview

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand
• Answer a customer's technical or symptomatic questions
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest we serve
• Direct, coordinate, and participate in performing customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications
• Work together as a team and assist other employees as needed
• Other duties as assigned

Qualifications

• Current driver’s license
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows-based computer software and automotive store applications
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role
• Previous experience as an automotive technician preferred

Physical Requirements

• Being dependable and reliable for a position scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Benefits

• Closed Every Weekend To Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• On-Going Training & Career Advancement
• Employee Point Store Access – Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Employee Appreciation Events
• Chaplain Care Support Available
• 401K Available
• Locally Owned and Operated

EEO Statement

All of your information will be kept confidential according to EEO guidelines.
Christian Brothers Automotive is an Equal Opportunity Employer.
Christian Brothers Automotive locations practice at-will employment practices.