Automotive Service Advisor / Writer | Weekends Off | NW OKC

Christian Brothers Automotive; Oklahoma City (OK); Vor Ort; USD 42.000 - 75.000; Vollzeit

Benefits dieser Stelle

Up To $75K for Highly Qualified

Closed Every Weekend

Healthcare Benefits Available

Matching Retirement Plans

Paid Vacation & Holidays

Weekly Team Lunches

Career Advancement Training

Employee Appreciation Events

Zusammenfassung

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Oklahoma City. The role focuses on guiding guests through repairs, keeping them informed, and ensuring satisfaction from start to finish.

The position involves greeting guests, presenting repair options clearly, managing workflows, and maintaining a positive team environment. Saturday involvement is not indicated; general duties include coordinating service and ensuring high-quality workmanship.

Qualifikationen

• Current driver’s license and clean driving record
• Proficiency with Windows-based software and automotive store applications
• Experience in Automotive Customer Service or Service Writer/Advisor/Sales roles

Aufgaben

• Greet guests with hospitality and respect
• Present repair solutions in clear terms
• Manage store workflow efficiently
• Sell services honestly with integrity
• Maintain a positive team atmosphere
• Communicate clearly by phone with customers
• Build long-term relationships with customers
• Direct and participate in customer service activities
• Shuttle guests in CBA branded vehicle
• Ensure repairs meet specifications
• Work as a team and assist others
• Other duties as assigned

Kenntnisse

Driver's license

Windows software

Automotive store applications

Automotive customer service

Jobbeschreibung

Benefits

• *Up To $75Kfor Highly Qualified Candidates
• Closed Every WeekendTo Spend Time With Family & Friends
• Earn More With Team Performance Bonuses
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Matching Retirement Plans
• On-Going Training & Career Advancement
• Employee Appreciation Events
• Team Member Celebration Program-Recognizing Employees' Birthdays and Achievements Throughout the Year
• On-Going Training & Career Advancement
• Rewarding Great Work,The Annual Review Process provides opportunities to share goals and earn pay increases based on performance.
• Wellness Program Offering Chaplain Care Support
• Weekly Team Lunches
• Locally Owned and Operated
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System

Job Title

Automotive Service Advisor /Writer

Location

6801 W. Hefner Rd. Oklahoma City, OK 73162

Job Overview

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guestthat enters our facility with hospitality and respect
• Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and our customer
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guest as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team andassist other employees as needed
• Other duties asassigned

Qualifications

• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation (\"CBAC\") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. If you are hired for this position, you also understand and acknowledge that the local franchisee will be your employer and that CBAC will not be your employer. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice \"At-will\" employment practices.