Automotive Service Advisor / Writer | Weekends Off | Bryan

Christian Brothers Automotive Corporation; Bryan (TX); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Up To $65K

Weekend time off

Paid vacation

Paid holidays

Healthcare benefits

Training points rewards

Flywheel training system

Employee events

Chaplain care support

Weekly team lunches

401K retirement

Job summary

Christian Brothers Automotive in Bryan, Texas, is seeking an Automotive Service Advisor/Writer to guide guests through the repair process, keep them informed, and ensure satisfaction from intake to checkout.

You will greet guests, present repair options in clear terms, and manage workflow while upholding honesty and integrity. Position runs Monday–Friday, 7am–6pm, with strong team collaboration and ongoing training opportunities.

Qualifications

• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows-based computer software and automotive store applications.
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.

Responsibilities

• Greet every guest that enters our facility with hospitality and respect.
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand.
• Manage the store’s workflow in an effective and efficient manner.
• Consistently and effectively sell our services without jeopardizing honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Communicate on the phone in a clear professional manner.
• Build long-term relationships between the store, yourself and the guest.
• Directs, coordinates, and participates in performing customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed.
• Other duties as assigned.

Skills

Driving record

Windows software

Automotive store apps

Automotive service advisor

Job description

• Full-time
• Department: Texas

Company Description

Christian Brothers Automotive

• *Up To $65Kfor Highly Qualified Candidates
• Closed Every WeekendTo Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Employee Appreciation Events
• Chaplain Care Support Available
• Weekly Team Lunches
• Locally Owned and Operated
• 401K retirement

Job Description

Job Title:

Job Overview:

As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Service Advisors have the responsibility of taking our guest through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guestthat enters our facility with hospitality and respect
• Present the best solution to properly repair our guest's vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team andassist other employees as needed.
• Other duties asassigned.

Qualifications

Qualifications:

• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.