Automotive Service Advisor / Writer | Weekends Off | Bradenton

Christian Brothers Automotive; Bradenton (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Christian Brothers Automotive in Bradenton, FL is seeking an Automotive Service Advisor/Writer. You will be the trusted face helping guests navigate the repair process and build lasting relationships.

You will guide guests through repairs, relay status updates, and present clear solutions while maintaining high hospitality and integrity in a busy, high-volume shop.

Qualifications

• At least 3 years of experience in a Automotive Service Write/Advisor/Sales role.
• Prior technician experience (preferred).
• Current driver’s license.
• Driving record acceptable to our current insurance carrier.
• Proficiency in Windows-based computer software and automotive store applications.
• Reliable for a schedule Monday – Friday, 7am – 6pm.
• Able to be on your feet most of the workday (standing, walking, coordinating parts).
• Occasionally lifting and carrying objects over 50 lbs.
• Maintain a brisk pace in a high-volume environment.

Responsibilities

• Ability to build repair orders, sourcing parts and adding applicable labor.
• Use technical knowledge to answer customer questions.
• Greet every guest with hospitality and respect.
• Present the best solution to properly repair the vehicle clearly.
• Manage the store’s workflow effectively and efficiently.
• Sell services while maintaining honesty and integrity.
• Maintain a positive attitude and team atmosphere.
• Communicate on the phone in a clear, professional manner.
• Build long-term relationships between store, you, and guests.
• Direct, coordinate, and participate in customer service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure repairs are performed to proper specifications.
• Work with the team and assist others as needed.
• Other duties as assigned.

Job description

Christian Brothers Automotive

• Closed Every Weekend To Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Employee Appreciation Events
• Chaplain Care Support Available
• 401K Available
• Locally Owned and Operated

Benefits

• Closed Every Weekend To Spend Time With Family & Friends
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar
• Paid Vacation & Paid Holidays
• Healthcare Benefits Available
• On-Going Training & Career Advancement
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System
• Employee Appreciation Events
• Chaplain Care Support Available
• 401K Available
• Locally Owned and Operated

Job Title

Automotive Service Advisor / Writer

Location

11930 FL-64, Bradenton, FL 34212

Job Overview

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed about the status of their vehicles and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to

• Ability to build repair orders, which includes sourcing parts and adding applicable labor
• Ability to use technical knowledge to answer a customer's technical or symptomatic questions
• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guests' vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest we serve
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications
• Work together as a team and assist other employees as needed
• Other duties as assigned

Qualifications

• At Least 3 Years of Experience in a Automotive Service Write/Advisor/Sales role
• Prior technician experience (Preferred)
• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

Thank you for viewing this opportunity! This job posting is for an opening at a Christian Brothers Automotive location that is independently owned and operated by a local licensed franchisee. Your application and any information included with it will be submitted to the franchisee for further handling. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. No CBAC employee will be involved in any decisions regarding your employment application. Christian Brothers Automotive Corporation ("CBAC") is a separate business entity. The local franchisee is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.