Automotive Service Advisor & Writer - Weekends Off

Christian Brothers Automotive Corporation; Forney (TX); Hybrid; USD 35,000 - 75,000; Full time

Benefits offered by this job

Closed weekends

Training & career advancement

Healthcare benefits

Chaplain care support

Locally owned

Training through Flywheel

Point store rewards

Financial wellness program

Paid vacation & holidays

Retirement plans

Up to $75k annually

Job summary

Christian Brothers Automotive Corporation in Forney, Texas is seeking an Automotive Service Advisor/Writer to greet guests, explain repair options, and manage the service workflow. You will maintain professional communication with customers, ensure accurate documentation, and help drive transparency throughout the vehicle repair process.

This role emphasizes honesty, quality, and guest satisfaction in a fast-paced shop.

Qualifications

• Previous experience in an Automotive Service Writer/Advisor/Sales role is REQUIRED.
• Current driver’s license and insurability.
• Proficiency in Windows-based computer software and automotive store applications.
• Excellent communication and customer service skills.

Responsibilities

• Greet guests and provide hospitality.
• Present repair options in a clear, understandable way.
• Manage store workflow efficiently.
• Sell services while maintaining honesty and integrity.
• Maintain positive team atmosphere and professional phone communication.
• Document repairs accurately for transparency and accountability.
• Build long-term relationships with guests and store.
• Direct, coordinate and participate in guest service activities.
• Shuttle guests as needed in CBA branded vehicle.
• Ensure all repairs meet specifications and collaborate with team.

Skills

Customer service

Windows software

Tools

Automotive store applications

Job description

Christian Brothers Automotive Corporation in Forney, Texas is seeking an Automotive Service Advisor/Writer to greet guests, explain repair options, and manage the service workflow. You will maintain professional communication with customers, ensure accurate documentation, and help drive transparency throughout the vehicle repair process.

This role emphasizes honesty, quality, and guest satisfaction in a fast-paced shop.