Automotive Service Advisor – Guest Experience Specialist

Christian Brothers Automotive; Aubrey (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Closed Weekends

Paid Vacation

Healthcare Benefits

Matching Retirement Plans

Employee Appreciation Events

Chaplain Care

Locally Owned

Training Points Rewards

Continuous Training

Job summary

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Aubrey, TX. You will greet guests, explain repair options, and guide them through the repair process while keeping them informed of status and timelines.

Ideal candidates have automotive service experience, strong communication, and a customer-first mindset. This full-time role requires reliability and a team-focused approach in a busy shop environment.

Qualifications

• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role.
• Proficiency in Windows-based software and automotive store applications.
• Clean driving record and reliable transportation.

Responsibilities

• Greet every guest entering our facility with hospitality and respect.
• Present the best solution to repair the guest's vehicle in a clear, understandable way.
• Manage the store workflow efficiently and keep guests informed of status.

Skills

Customer Service Experience

Communication Skills

Professionalism

Tools

Windows-based software

Automotive store applications

Job description

Christian Brothers Automotive is seeking an Automotive Service Advisor/Writer in Aubrey, TX. You will greet guests, explain repair options, and guide them through the repair process while keeping them informed of status and timelines.

Ideal candidates have automotive service experience, strong communication, and a customer-first mindset. This full-time role requires reliability and a team-focused approach in a busy shop environment.