Automotive Service Advisor & Writer — Elevate Service

DARCARS Automotive Group; Baltimore (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Opportunities for bonus

PTO and Paid Holidays

Employee discounts on vehicle purchases

Community service initiatives

Job summary

DARCARS Automotive Group in Baltimore is looking for an Automotive Service Advisor / Writer to handle customer consultations about automotive services and warranty products. You’ll be responsible for communicating estimated repair times and building rapport for customer satisfaction.

The ideal candidate will possess strong customer service skills, previous experience as a Service Advisor, and a valid driver’s license. This role offers competitive pay, bonuses, PTO, paid holidays, and employee discounts.

Qualifications

• Previous automotive Service Advisor experience highly preferred.
• Must be a minimum of eighteen years of age.
• Must have a valid driver's license.

Responsibilities

• Greet customers in a timely manner and obtain vehicle information.
• Advise customers on maintaining their vehicles according to specifications.
• Provide customers with accurate repair order estimates.

Skills

Customer service

Phone skills

Computer skills

Job description

DARCARS Automotive Group in Baltimore is looking for an Automotive Service Advisor / Writer to handle customer consultations about automotive services and warranty products. You’ll be responsible for communicating estimated repair times and building rapport for customer satisfaction.

The ideal candidate will possess strong customer service skills, previous experience as a Service Advisor, and a valid driver’s license. This role offers competitive pay, bonuses, PTO, paid holidays, and employee discounts.