Automotive Service Advisor - Weekday Role with High Earning Potential

Rod's Tire and Automotive LLC; Jackson (TN); On-site; USD 56,000 - 135,000; Full time

Benefits offered by this job

Paid holidays and vacation

5 paid PTO days after 90 days; 10 days

Retirement plan with company matching

Dental and vision insurance

Disability insurance

Life insurance

Employee discounts

Job summary

Rod's Tire & Automotive Repair – Medina, TN is seeking a proactive Automotive Service Advisor to drive sales while delivering outstanding customer service. You will guide customers through repairs, present findings, and explain pricing to help them decide on essential services.

Join a locally owned shop with a strong base of repeat customers, Monday–Friday schedule, and uncapped earning potential. This role emphasizes relationship building, professional communication, and efficient shop

Qualifications

• Proven success in automotive service advising or consultative sales.
• Confidence presenting estimates and discussing pricing.
• Strong objection-handling and closing skills.
• Excellent communication and follow-through.
• Ability to manage multiple customers and priorities.
• A sense of urgency without sacrificing accuracy or service.
• Strong organizational and documentation habits.
• Personal accountability and a desire to improve.

Responsibilities

• Build relationships and earn customer trust.
• Present technician findings and explain repair recommendations clearly.
• Help customers understand the value and urgency of recommended repairs.
• Confidently ask for the sale and professionally handle objections.
• Help customers prioritize repairs based on their needs and budget.
• Follow up consistently on declined work and unsold estimates.
• Keep customers informed with proactive repair updates.
• Maintain accurate repair orders, customer notes, and communication records.
• Work closely with technicians and parts management to keep jobs moving.
• Take ownership of sales goals, gross profit, close rate, and customer satisfaction.

Skills

Sales

Customer service

Communication

Closing skills

Job description

Rod's Tire & Automotive Repair – Medina, TN is seeking a proactive Automotive Service Advisor to drive sales while delivering outstanding customer service. You will guide customers through repairs, present findings, and explain pricing to help them decide on essential services.

Join a locally owned shop with a strong base of repeat customers, Monday–Friday schedule, and uncapped earning potential. This role emphasizes relationship building, professional communication, and efficient shop