Automotive Service Advisor - Sell & Serve, Grow to Manager

American Tire Depot, Inc.; Downey (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly plus commission

Paid time off

Insurance (medical/dental/vision)

401(k) with company match

Employee discounts

Career growth into management

Job summary

American Tire Depot is seeking a Service Advisor to greet guests, translate mechanical recommendations, and proactively sell tires, wheels, repairs and services. You will perform inspections, document findings, and help maintain showroom standards while building lasting customer relationships.

The role emphasizes strong communication, organizational skills, and a self-motivated team player mindset, with weekend availability and opportunities for career growth.

Qualifications

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver's license + ability to lift 70 lbs.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Automotive sales

Customer service

Sales background

Job description

American Tire Depot is seeking a Service Advisor to greet guests, translate mechanical recommendations, and proactively sell tires, wheels, repairs and services. You will perform inspections, document findings, and help maintain showroom standards while building lasting customer relationships.

The role emphasizes strong communication, organizational skills, and a self-motivated team player mindset, with weekend availability and opportunities for career growth.