Automotive Service Advisor - High-Earning, 5-Day Week

Nealey Tire & Auto; Owings Mills (MD); On-site; USD 70,000 - 125,000; Full time

Benefits offered by this job

5‑Day Work Week

401(k) with up to 4% match

Healthcare benefits

Free Lunch Fridays

Job summary

Nealey Tire & Auto is seeking an automotive Service Advisor in Owings Mills, MD. This face of the franchise role combines service expertise with sale-driven results in a fast-paced shop environment.

You will own the guest experience, manage service orders, and provide clear maintenance recommendations while collaborating with technicians. The role emphasizes accountability and a five‑star service standard.

Qualifications

• 3+ years of experience in a high performing and/or high volume automotive repair shop.
• Former collegiate athletes bring mental toughness, coachability.
• Dealership pros seeking independent shop culture and tight-knit team.
• Sales powerhouses from any industry who love performance-based compensation.
• Car enthusiasts who speak the bay language and industry terms.

Responsibilities

• Own the Guest Experience: lead the customer journey with authority from greeting to delivery.
• Master the Write-Up: manage service orders with speed and precision.
• Consultative Sales: deliver clear, confident recommendations for vehicle health.
• Technical Synergy: partner with Technicians to optimize shop workflow.
• Value-Based Upselling: educate on preventative maintenance and maximize repair orders.
• Process Discipline: execute the proven service process for consistency and profitability.

Skills

Experience in automotive service

Sales orientation

People skills

Coachability

Front-of-house management

Job description

Nealey Tire & Auto is seeking an automotive Service Advisor in Owings Mills, MD. This face of the franchise role combines service expertise with sale-driven results in a fast-paced shop environment.

You will own the guest experience, manage service orders, and provide clear maintenance recommendations while collaborating with technicians. The role emphasizes accountability and a five‑star service standard.