Automotive Service Advisor - Top Pay, Benefits & Growth

Napleton Acura; Elmhurst (IL); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Paid vacation

Paid sick time

Paid training

Discounts on products and vehicles

Job summary

The Ed Napleton Automotive Group is seeking a Service Advisor located at Napleton's Elmhurst KIA. The Service Advisor acts as the liaison between customers and technicians, presenting repair recommendations and keeping customers informed with transparent cost and time estimates.

This opportunity is with one of the country’s largest automotive groups, offering growth, comprehensive benefits, and a potential pay range accompanying incentives. Equal opportunity employer.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy- able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Skills

Exceptional Customer Service Skills

Tech Savvy

Automotive service experience

Background check

Age 18+

Job description

The Ed Napleton Automotive Group is seeking a Service Advisor located at Napleton's Elmhurst KIA. The Service Advisor acts as the liaison between customers and technicians, presenting repair recommendations and keeping customers informed with transparent cost and time estimates.

This opportunity is with one of the country’s largest automotive groups, offering growth, comprehensive benefits, and a potential pay range accompanying incentives. Equal opportunity employer.