Automotive Service Advisor: Growth & Tech-Savvy, $50k-$100k

Napleton Nissan; Elmhurst (IL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k

Paid Vacation and Sick Time

Paid Training

Discounts on products, services and 车辆

Fantastic Growth Opportunities

Job summary

Ed Napleton Automotive Group in Elmhurst seeks a Service Advisor to bridge customers and technicians, presenting repair recommendations and coordinating service lanes. You will write repair orders, provide cost/time estimates, and maintain transparent communication throughout the repair process.

This role emphasizes exceptional customer service, tech-savviness with the latest fixed-ops tools, and a proactive attitude. The Elmhurst KIA site offers growth opportunities within a large dealer group.

Qualifications

• Exceptional Customer Service Skills.
• Tech Savvy- able to learn and utilize technology.
• Previous Automotive Service Advisor Experience is a plus but not required.
• Willingness to undergo a background check in accordance with local law/regulations.
• 18+ years of age or older to comply with the company driving policy.

Responsibilities

• Work with customers to ensure we meet and address all vehicle maintenance needs
• Write repair orders for customers with full transparency of cost and time estimates
• Provide exceptional and timely communication-keeping customers updated throughout the process
• Communicate frequently with Technicians and Parts to ensure timely completion of work
• Exhibit a positive attitude and a strong work ethic with customers and co-workers.
• Utilize cutting edge Fixed Operations Technology

Skills

Exceptional Customer Service

Tech Savvy

Job description

Ed Napleton Automotive Group in Elmhurst seeks a Service Advisor to bridge customers and technicians, presenting repair recommendations and coordinating service lanes. You will write repair orders, provide cost/time estimates, and maintain transparent communication throughout the repair process.

This role emphasizes exceptional customer service, tech-savviness with the latest fixed-ops tools, and a proactive attitude. The Elmhurst KIA site offers growth opportunities within a large dealer group.