Automotive Service Advisor/Service Manager Trainee

Wastler Auto Service, LLC; Belle Grove Square (MD); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Performance bonuses

Health, dental, and vision insurance

401(k) retirement plan

Paid training and career development

Supportive team environment

Descripción de la vacante

A local automotive service provider in Maryland is seeking a motivated Automotive Service Advisor / Manager Trainee to enhance customer experience and learn leadership roles. You'll greet customers, manage service processes, and coordinate repairs. The ideal candidate has a strong customer service background, organizational skills, and a valid driver's license. A competitive pay and clear career development path are offered.

Formación

• Previous experience as a service advisor or strong customer service background (automotive preferred).
• Genuine passion for helping people and solving problems.
• Valid driver’s license required.
• Excellent communication with customers and team members.
• Positive, professional attitude with leadership potential.

Responsabilidades

• Greet customers warmly and guide them through the service process.
• Write repair orders, communicate estimates, and explain services clearly.
• Coordinate with technicians to ensure accurate, timely repairs.
• Monitor workflow, keep customers updated, and maintain strong relationships.
• Learn aspects of shop management, from scheduling to financial performance.
• Support the shop manager and prepare to step into leadership responsibilities.

Conocimientos

Customer service background

Organizational skills

Multitasking

Excellent communication

Leadership potential

Descripción del empleo

Automotive Service Advisor / Manager Trainee

Taylorsville, MD • Wastler Auto Service, LLC

About Us: Since 1999, Wastler Auto Service has been the trusted repair and inspection center for drivers in the Taylorsville/Mt. Airy/Eldersburg area. Our reputation is built on integrity, skilled workmanship, and customer-first service.

We’re looking for a motivated Service Advisor / Manager Trainee who’s eager to grow into a leadership role while delivering the best customer experience in the business.

What You’ll Do

• Greet customers warmly and guide them through the service process.
• Write repair orders, communicate estimates, and explain services clearly.
• Coordinate with technicians to ensure accurate, timely repairs.
• Monitor workflow, keep customers updated, and maintain strong relationships.
• Learn all aspects of shop management, from scheduling to financial performance.
• Support the shop manager and prepare to step into leadership responsibilities.

What We’re Looking For

• Previous experience as a service advisor or strong customer service background (automotive preferred).
• A genuine passion for helping people and solving problems.
• Strong organizational and multitasking skills.
• Excellent communication—both with customers and team members.
• Positive, professional attitude with leadership potential.
• Valid driver’s license required.

What We Offer

• Competitive pay with performance bonuses.
• Health, dental, and vision insurance.
• 401(k) retirement plan with growth potential.
• Paid training and career development (manager track).
• A modern, well-equipped shop and a supportive team.
• Clear pathway to shop manager or service manager role.

Ready to Take the Next Step?

If you’re a people-person who thrives in a fast-paced environment and wants to grow into management, this is your opportunity!

Send your resume + cover letter to [e-mail]

Or call PJ at 410-635-8375

Join Wastler Auto Service and build your career where honesty, teamwork, and customer trust come first.