Automotive Service Advisor/Service Manager Trainee

Wastler Auto Service, LLC; Belle Grove Square (MD); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Performance bonuses

Health, dental, and vision insurance

401(k) retirement plan

Paid training and career development

Supportive team environment

Job summary

A local automotive service provider in Maryland is seeking a motivated Automotive Service Advisor / Manager Trainee to enhance customer experience and learn leadership roles. You'll greet customers, manage service processes, and coordinate repairs. The ideal candidate has a strong customer service background, organizational skills, and a valid driver's license. A competitive pay and clear career development path are offered.

Qualifications

• Previous experience as a service advisor or strong customer service background (automotive preferred).
• Genuine passion for helping people and solving problems.
• Valid driver’s license required.
• Excellent communication with customers and team members.
• Positive, professional attitude with leadership potential.

Responsibilities

• Greet customers warmly and guide them through the service process.
• Write repair orders, communicate estimates, and explain services clearly.
• Coordinate with technicians to ensure accurate, timely repairs.
• Monitor workflow, keep customers updated, and maintain strong relationships.
• Learn aspects of shop management, from scheduling to financial performance.
• Support the shop manager and prepare to step into leadership responsibilities.

Skills

Customer service background

Organizational skills

Multitasking

Excellent communication

Leadership potential

Job description

Automotive Service Advisor / Manager Trainee

Taylorsville, MD • Wastler Auto Service, LLC

About Us: Since 1999, Wastler Auto Service has been the trusted repair and inspection center for drivers in the Taylorsville/Mt. Airy/Eldersburg area. Our reputation is built on integrity, skilled workmanship, and customer-first service.

We’re looking for a motivated Service Advisor / Manager Trainee who’s eager to grow into a leadership role while delivering the best customer experience in the business.

What You’ll Do

• Greet customers warmly and guide them through the service process.
• Write repair orders, communicate estimates, and explain services clearly.
• Coordinate with technicians to ensure accurate, timely repairs.
• Monitor workflow, keep customers updated, and maintain strong relationships.
• Learn all aspects of shop management, from scheduling to financial performance.
• Support the shop manager and prepare to step into leadership responsibilities.

What We’re Looking For

• Previous experience as a service advisor or strong customer service background (automotive preferred).
• A genuine passion for helping people and solving problems.
• Strong organizational and multitasking skills.
• Excellent communication—both with customers and team members.
• Positive, professional attitude with leadership potential.
• Valid driver’s license required.

What We Offer

• Competitive pay with performance bonuses.
• Health, dental, and vision insurance.
• 401(k) retirement plan with growth potential.
• Paid training and career development (manager track).
• A modern, well-equipped shop and a supportive team.
• Clear pathway to shop manager or service manager role.

Ready to Take the Next Step?

If you’re a people-person who thrives in a fast-paced environment and wants to grow into management, this is your opportunity!

Send your resume + cover letter to [e-mail]

Or call PJ at 410-635-8375

Join Wastler Auto Service and build your career where honesty, teamwork, and customer trust come first.