Automotive Service Manager

EasyCare Recruiting; Winchester (VA); Vor Ort; USD 55.000 - 85.000; Vollzeit

Zusammenfassung

Zohorecruit is seeking an automotive Service Manager to lead a busy service department in Winchester, VA, with potential coverage in nearby Martinsburg, WV or Hagerstown, MD. You will drive customer service excellence, staff development, and workflow optimization.

You will train Advisors, set monthly goals, supervise staff, and ensure work meets specifications while maintaining integrity and hospitality. If you are passionate about cars and people, this role offers a path to advance within a

Qualifikationen

• Five years related experience and/or training; or equivalent combination of education and experience.
• Graduation from an industry recognized service training program also preferred by not required.

Aufgaben

• Train Advisors to greet every customer with hospitality and the highest level of respect.
• Train Advisors to present the best solution to properly repair our customer’s vehicle in an easy-to-understand way.
• Manage the store’s workflow in an effective and efficient manner.
• Train Advisors to sell our services without compromising honesty and integrity.
• Maintain a positive attitude and team atmosphere at all times.
• Direct, coordinate, and participate in customer service activities as workload dictates.

Kenntnisse

Five years related experience

Industry training program

Jobbeschreibung

Winchester, United States | Posted on 10/08/2026

Are you interested in working in Winchester, VA, Martinsburg, WV or Hagerstown, MD? If so, this could be the opportunity for you!

We’researching for an automotive Service Manager who is motivated and serious about their career in this highlycompetitive industry. If you are driven to help people,passionate about customer service and ready to lead a successfulservice team, then this opportunity is for you!

EssentialDuties and Responsibilities:

• TrainAdvisors to greet every customer that enters our facilitywith hospitality and the highest level of respect
  
• TrainAdvisors to present the best solution to properly repairour customer’s vehicle in a way that is easy forthem to understand
  
• Managethe store’s workflow in an effective and efficientmanner
  
• TrainAdvisors to possess the ability to consistently andeffectively sell our services without jeopardizinghonesty and integrity
  
• Maintaina positive attitude and team atmosphere at all times
  
• Usethe phone in a professional manner, always with theintention of creating a long-term relationship betweenthe store, yourself and the customer
  
• Superviseand direct employees
  
• Preparebusiness goals for each month as well as each year
  
• Toact in a professional manner that reflects thequality organization you represent
  
• Alwaysproject an attitude of honesty and integrity
  
• Direct,coordinate, and participate in performing customer serviceactivities as dictated by workload
  
• Ensurethat all work is performed to proper specifications
  
• Assistother employees as needed

Requirements

Educationand/or Experience Preferences:

• Fiveyears related experience and/or training; orequivalent combination of education and experience.
• Graduationfrom an industry recognized service training program alsopreferred by not required.
  

Certificates,Licenses and Registration Preferences:

• Current driver's license
• Proofof minimum state required insurance on personalvehicle.
• Drivingrecord acceptable to our current insurance carrier.

Compensation

• Compensation is based on performance and is competitive with the retailautomotive market.
  
• We offer excellent benefits.
  

Ourcompany maintains a strong policy of equal employment opportunity for allassociates. We hire, train, promote and compensate associates on the basis ofpersonal and professional competence and potential for advancement withoutregard for race, color, religion, sex, national origin, age, marital status,disability or citizenship, as well as other classifications protected byapplicable federal, state or local laws.