Automotive Service Advisor: Sell Solutions & Build Trust

Big Brand Tire & Service; Lompoc (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Commission

Overtime

Paid vacation

Insurance package

401(k) match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in California is seeking a Service Advisor to join our customer-focused team. You will greet guests, translate mechanical recommendations, and drive the showroom experience.

In this role, you will upsell tires, repairs, and warranties, perform visual inspections, and build lasting relationships that turn first-time visitors into loyal customers. A valid driver's license and the ability to lift 70 lbs are required.

Qualifications

• 1–3 years of experience in automotive service sales and retail automotive.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license and ability to lift 70 lbs.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organization

Job description

Big Brand Tire & Service in California is seeking a Service Advisor to join our customer-focused team. You will greet guests, translate mechanical recommendations, and drive the showroom experience.

In this role, you will upsell tires, repairs, and warranties, perform visual inspections, and build lasting relationships that turn first-time visitors into loyal customers. A valid driver's license and the ability to lift 70 lbs are required.