World‑Class Service Advisor: Grow Sales & Customer Care

Big Brand Tire & Service; San Bernardino (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid vacation

Health, dental, vision insurance

Life insurance

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth into management

Job summary

Big Brand Tire & Service is seeking a Service Advisor in California to greet guests and deliver a world-class service experience. You will act as the liaison between customer and technician, translating mechanical details into clear recommendations while confidently selling tires, wheels, repairs, warranties, and services.

Join a team that values accuracy, speed, and service. We offer a competitive hourly rate with overtime and commission, plus paid vacation, comprehensive benefits, a 401(k)

Qualifications

• 1–3 years of experience in automotive service sales or related retail roles.
• Proven ability to sell services and build trust with customers.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Flexible weekend availability to serve customers when needed.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Serve as liaison between customer and technician and translate mechanical details into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings for customers.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards; support shop operations.

Skills

Customer service

Sales experience

Communication skills

Organizational skills

Weekend availability

Valid driver’s license

Able to lift 70 lbs

Job description

Big Brand Tire & Service is seeking a Service Advisor in California to greet guests and deliver a world-class service experience. You will act as the liaison between customer and technician, translating mechanical details into clear recommendations while confidently selling tires, wheels, repairs, warranties, and services.

Join a team that values accuracy, speed, and service. We offer a competitive hourly rate with overtime and commission, plus paid vacation, comprehensive benefits, a 401(k)