Automotive Service Advisor — Sell, Advise, Grow

Big Brand Tire & Service; Pasadena (CA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive pay

Commission & OT

Paid vacation

Medical insurance

Dental & Vision

Life insurance

401(k) match

Employee discounts

ASE reimbursement

Career growth

Job summary

Big Brand Tire & Service in Pasadena, CA seeks a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and drive service sales. You will confidently propose tires, wheels, repairs, warranties and other services while documenting visual inspections for customers.

The role requires 1–3 years in automotive service sales, strong communication, and a proactive, team-spirited attitude. Flexible weekends and a focus on customer relationships are essential for success.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver’s license + ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organization

Teamwork

Job description

Big Brand Tire & Service in Pasadena, CA seeks a Service Advisor to greet guests, translate mechanical needs into clear recommendations, and drive service sales. You will confidently propose tires, wheels, repairs, warranties and other services while documenting visual inspections for customers.

The role requires 1–3 years in automotive service sales, strong communication, and a proactive, team-spirited attitude. Flexible weekends and a focus on customer relationships are essential for success.