Auto Service Advisor — Sell Services, Build Trust, Grow

Big Brand Tire & Service; Santa Paula (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hourly wage + commission

Paid vacation

Health/dental/vision insurance

401(k) with company match

Employee discounts

Referral bonuses

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service in California seeks a Service Advisor to greet guests and deliver a world-class service experience. You will translate customer needs to clear technician recommendations and confidently sell tires, repairs, warranties, and services.

Perform inspections, document findings, build lasting customer relationships, and help maintain showroom standards. Flexible weekend availability is a plus in a team-driven shop.

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive plus strong customer service background.
• Ability to sell services and build trust.
• Strong communication and organizational skills.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Act as liaison between customer and technician; translate needs into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth and safe.

Skills

Customer service

Sales

Communication

Organizational skills

Problem-solving

Team player

Job description

Big Brand Tire & Service in California seeks a Service Advisor to greet guests and deliver a world-class service experience. You will translate customer needs to clear technician recommendations and confidently sell tires, repairs, warranties, and services.

Perform inspections, document findings, build lasting customer relationships, and help maintain showroom standards. Flexible weekend availability is a plus in a team-driven shop.