Auto Service Advisor: Drive World-Class Customer Care

Big Brand Tire & Service; Placerville (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Commission opportunities

Overtime opportunities

Paid vacation

Holiday pay

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Employee discounts

ASE reimbursement

Career growth into service management

Job summary

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate mechanical recommendations, and drive sales of tires, wheels, repairs, warranties, and services. You will perform visual inspections, document findings, and build lasting relationships while helping maintain showroom standards and team safety.

We reward performance with an hourly rate plus commission and overtime opportunities, plus comprehensive benefits and opportunities for career growth into service management

Qualifications

• 1–3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• Self-starter with problem-solving ability and team spirit.
• Valid driver’s license; ability to lift 70 lbs.
• Flexible availability, including weekends.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as liaison between customer and technician and translate recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Automotive sales experience

Customer service

Communication skills

Organizational skills

Lift 70 lbs

Self-starter

Weekend availability

Job description

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate mechanical recommendations, and drive sales of tires, wheels, repairs, warranties, and services. You will perform visual inspections, document findings, and build lasting relationships while helping maintain showroom standards and team safety.

We reward performance with an hourly rate plus commission and overtime opportunities, plus comprehensive benefits and opportunities for career growth into service management