Automotive Service Advisor: Sell, Guide & Delight Customers

Big Brand Tire & Service; Town of Potosi (WI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts, referral bonuses

ASE reimbursement and career growth

Job summary

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate mechanical needs into actionable recommendations, and upsell tires, wheels, repairs, and services. You will collaborate with technicians to ensure accurate, transparent recommendations and a smooth showroom experience.

With 1–3 years in automotive service sales and a focus on customer service, you’ll build lasting relationships, maintain showroom standards, and help the team run operations safely and efficiently.

Qualifications

• 1–3 years of experience in automotive service sales and customer service
• Proven ability to sell services and build trust
• Strong communication and organizational skills

Responsibilities

• Greet guests and deliver a world-class service experience
• Act as liaison between customer and technician - translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

Skills

Automotive sales experience

Customer service

Communication skills

Team player

Job description

Big Brand Tire & Service is seeking a Service Advisor to greet guests, translate mechanical needs into actionable recommendations, and upsell tires, wheels, repairs, and services. You will collaborate with technicians to ensure accurate, transparent recommendations and a smooth showroom experience.

With 1–3 years in automotive service sales and a focus on customer service, you’ll build lasting relationships, maintain showroom standards, and help the team run operations safely and efficiently.