Automotive Service Advisor — Path to Management

Big Brand Tire Co.; Surprise (AZ); Sur place; USD 25 000 - 39 000; Plein temps

Avantages offerts par ce poste

Hourly + commission

Vacation & holidays

Medical/dental/vision

401(k) with match

Discounts & ASE

Career progression

Résumé du poste

Big Brand Tire & Service is seeking a proactive Service Advisor to greet guests, translate mechanical needs into clear recommendations, and upsell tires, repairs, and services. You will perform visual inspections, document findings, and build lasting relationships to convert first-time visitors into loyal customers.

The role emphasizes teamwork, strong communication, and a focus on safe, efficient showroom operations.

Qualifications

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.
• A self-starter with problem-solving ability and team spirit.
• Valid driver's license + ability to lift 70 lbs (you'll occasionally jump in to support shop flow).
• Hungry to learn, grow, and lead.
• Flexible availability, including weekends, to serve customers when they need us most.

Responsabilités

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician — translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Connaissances

Automotive sales

Customer service

Communication

Sales experience

Teamwork

Description du poste

Big Brand Tire & Service is seeking a proactive Service Advisor to greet guests, translate mechanical needs into clear recommendations, and upsell tires, repairs, and services. You will perform visual inspections, document findings, and build lasting relationships to convert first-time visitors into loyal customers.

The role emphasizes teamwork, strong communication, and a focus on safe, efficient showroom operations.