Auto Service Advisor: Tires, Repairs & Sales

Big Brand Tire & Service; Oceanside (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Hourly rate + commission

Paid vacation & holidays

Medical, dental, vision, life & 4#

401(k) with company match

Employee discounts

ASE reimbursement

Career growth opportunities

Job summary

Big Brand Tire & Service is seeking a Service Advisor to greet guests, bridge customer needs with technician insights, and confidently sell tires, wheels, repairs, warranties, and services.

You will document findings from visual inspections, maintain showroom standards, and help the team keep operations smooth, safe, and customer-focused, while building lasting relationships and driving world-class service.

Qualifications

• 1-3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background.
• Proven ability to sell services and build trust.
• Strong communication and organizational skills.

Responsibilities

• Greet every guest and deliver a world-class service experience.
• Act as the liaison between customer and technician - translate mechanical into clear recommendations.
• Confidently sell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings.
• Build lasting relationships that turn first-time guests into lifelong customers.
• Help maintain showroom and inventory standards.
• Partner with the team to keep operations smooth, efficient, and safe.

Skills

Customer service

Sales

Communication

Organizational skills

Self-starter

Job description

Big Brand Tire & Service is seeking a Service Advisor to greet guests, bridge customer needs with technician insights, and confidently sell tires, wheels, repairs, warranties, and services.

You will document findings from visual inspections, maintain showroom standards, and help the team keep operations smooth, safe, and customer-focused, while building lasting relationships and driving world-class service.