Automotive Service Advisor — Scheduling, Estimates & Growth

Penske Automotive; Tempe (AZ); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Career growth

Training programs

Job summary

Tempe Honda, a Penske Automotive Group dealership, seeks an automotive Service Advisor to join the team and deliver extraordinary customer experiences.

You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates with customers. The role emphasizes excellent service, effective communication, and teamwork in a fast-paced environment.

Qualifications

• Customer-focused professional with a passion for service excellence.
• Strong communication, interpersonal, and organizational skills.
• Ability to schedule appointments and communicate cost estimates clearly.

Responsibilities

• Serve as liaison between customers and the service department.
• Schedule appointments and review service history with customers.
• Provide accurate cost estimates for maintenance and repairs.
• Convey vehicle service information and recommendations to customers.

Skills

Customer service

Communication

Scheduling

Estimating costs

Tools

CRM software

Job description

Tempe Honda, a Penske Automotive Group dealership, seeks an automotive Service Advisor to join the team and deliver extraordinary customer experiences.

You will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and communicating maintenance needs and cost estimates with customers. The role emphasizes excellent service, effective communication, and teamwork in a fast-paced environment.