Automotive Service Advisor — Paid Training & Tuition Benefits

Don Johnson's Hayward Chevrolet; Town of Hayward (WI); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Free college tuition

Paid training

Advancement opportunities

Health insurance

401(k)

Paid time off

Holidays

Team member discounts

Job summary

Don Johnson's Hayward Motors Chevrolet in Hayward, WI is seeking an Automotive Service Advisor (Service Writer). You will own the guest experience from intake to completion, help guests understand options, and secure their next visit. Expect paid training, opportunities for growth, and a supportive family-owned environment.

This full-time, on-site position starts early with a focus on accurate documentation, clear communication, and collaborative teamwork with technicians and parts staff.

Qualifications

• Excellent communication, organization, and attention to detail are essential.
• Comfort with learning software and conveying recommendations clearly.
• Experience in guest service or sales is a plus.

Responsibilities

• Own the guest experience throughout vehicle maintenance and repairs.
• Welcome guests and accurately document vehicle concerns.
• Review history and technician findings to recommend maintenance and repairs.
• Explain estimates, priorities, and obtain guest authorization.
• Coordinate with technicians and parts team and keep guests informed.

Skills

Communication

Organization

Attention to detail

Sales conversations

Ownership & accountability

Tools

CRM software

Job description

Don Johnson's Hayward Motors Chevrolet in Hayward, WI is seeking an Automotive Service Advisor (Service Writer). You will own the guest experience from intake to completion, help guests understand options, and secure their next visit. Expect paid training, opportunities for growth, and a supportive family-owned environment.

This full-time, on-site position starts early with a focus on accurate documentation, clear communication, and collaborative teamwork with technicians and parts staff.