Automotive Service Advisor - Paid Training & Career Growth

Kunes Auto Group; Platteville (WI); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company

Paid Time Off

Life Insurance

Employee Assistance Program

Daily Pay Options

Employee Discounts on Vehicles, Parts,

Ongoing Training and Development

Career Advancement Opportunities

Job summary

Kunes Auto Group is seeking an Automotive Service Advisor to join our team in Wisconsin. You will serve as the vital link between customers and the service department, assessing needs, preparing repair orders, and ensuring an outstanding experience at every step.

We offer competitive pay ($60K-$100K), salary plus commission, bonus opportunities, paid training, and strong career growth across 40+ dealerships, plus a comprehensive benefits package and daily pay options.

Qualifications

• 1+ years of experience in Service Advising, Automotive/Car Sales, Commissioned Sales, Customer Service, or Parts required (willing to train the right person)
• Strong communication and organizational skills with attention to detail
• Ability to multi-task and stay organized in a fast-paced environment
• Knowledge of vehicle maintenance and repair processes is a plus
• Technically savvy and able to quickly learn computer and service scheduling software
• Valid driver's license and clean driving record

Responsibilities

• Greet customers warmly, assess their vehicle concerns, and record their needs
• Recommend maintenance and repair services based on manufacturer specifications and vehicle history
• Prepare detailed repair orders, including labor and parts estimates, for customer approval
• Communicate with customers about inspection results and recommend necessary corrective actions
• Provide updates on repair progress, explain costs, and secure customer authorization for additional work
• Advise customers on vehicle care, preventative maintenance, and available services
• Schedule service appointments, ensuring a seamless and efficient process
• Maintain high customer satisfaction standards by addressing concerns promptly
• Coordinate with technicians and ensure vehicles are serviced within the promised timeframe
• Implement quality control processes to minimize errors and ensure customer satisfaction

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Technology savvy

Tools

Scheduling software

CRM software

Job description

Kunes Auto Group is seeking an Automotive Service Advisor to join our team in Wisconsin. You will serve as the vital link between customers and the service department, assessing needs, preparing repair orders, and ensuring an outstanding experience at every step.

We offer competitive pay ($60K-$100K), salary plus commission, bonus opportunities, paid training, and strong career growth across 40+ dealerships, plus a comprehensive benefits package and daily pay options.