Automotive Service Advisor: Service-Sales Pro

Don Johnson's Hayward CDJR; Hayward (WI); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Free college tuition

Paid training

Health insurance

401(k)

Paid time off

Holidays

Team member discounts

Job summary

Don Johnson's Hayward Motors Chrysler Dodge Jeep Ram in Hayward, WI is seeking an Automotive Service Advisor to own the guest experience during vehicle maintenance and repairs. You will help guests understand options, review service history, and coordinate with technicians to ensure accurate repair orders.

The role offers paid training, free college tuition support for you and your family, health insurance, a 401(k), paid time off, and opportunities for advancement in a respected family

Qualifications

• Greet guests and accurately document vehicle concerns.
• Explain service estimates and obtain guest authorization.
• Coordinate with technicians and parts team to keep guests updated.
• Maintain repair orders and follow up on outstanding needs.
• Demonstrate strong communication and customer-service mindset.

Responsibilities

• Welcome guests, listen carefully, and accurately document vehicle concerns.
• Review service history and technician findings to recommend needed maintenance and repairs.
• Explain estimates, priorities, and value; obtain guest authorization.
• Coordinate with technicians and the parts team, keeping guests informed about progress.

Skills

Strong communication

Organization

Attention to detail

Customer service

Job description

Don Johnson's Hayward Motors Chrysler Dodge Jeep Ram in Hayward, WI is seeking an Automotive Service Advisor to own the guest experience during vehicle maintenance and repairs. You will help guests understand options, review service history, and coordinate with technicians to ensure accurate repair orders.

The role offers paid training, free college tuition support for you and your family, health insurance, a 401(k), paid time off, and opportunities for advancement in a respected family