Automotive Service Advisor | Paid Training & Growth

Findlay Toyota Spokane; Reno, Northern (NV, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Great working environment

Paid Training

Medical insurance

Dental and Vision insurance

401K

Job summary

Findlay Toyota Spokane is seeking a motivated customer service representative to greet customers, collect vehicle information, and deliver friendly, solution-focused service. You will report symptoms clearly and explain completed work and charges to customers.

You will monitor progress on each vehicle, update customers frequently, and ensure a positive experience from start to finish. This role offers a great working environment, paid training, and a path for a long-term career with a growing

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Previous customer service experience.
• Above average energy level.
• Desire for a long-term career with a growing organization.

Responsibilities

• Greet customers promptly in a friendly manner.
• Obtain customer and vehicle information.
• Provide excellent customer service to all customers.
• Clearly report all vehicle symptoms as described by the customer.
• Establish follow up time.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

Energy

Career oriented

Education

High school diploma

Job description

Findlay Toyota Spokane is seeking a motivated customer service representative to greet customers, collect vehicle information, and deliver friendly, solution-focused service. You will report symptoms clearly and explain completed work and charges to customers.

You will monitor progress on each vehicle, update customers frequently, and ensure a positive experience from start to finish. This role offers a great working environment, paid training, and a path for a long-term career with a growing