Automotive Service Advisor - No Weekends, Uncapped Pay

Promotive; Hartford (CT); Presencial; USD 80.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Paid time off

6 paid holidays

Friday lunches

Descripción de la vacante

Roggi's Auto Service in Hartford, CT is seeking an experienced Automotive Service Advisor to build estimates, present repair recommendations, and keep customers informed through the repair process.

You will greet customers, prepare accurate estimates, review digital vehicle inspections, and coordinate with technicians from write-up to completion, while maintaining a strong focus on customer satisfaction and sales opportunities.

Formación

• Automotive service advising and independent repair estimating experience.
• 3+ years of relevant automotive experience preferred.
• Strong knowledge of automotive repairs and estimating.
• Ability to present recommendations and close sales while maintaining trust.
• Experience with digital vehicle inspections (DVI) and shop management software.

Responsabilidades

• Greet customers, document vehicle concerns, and create accurate repair orders.
• Independently prepare estimates, including parts and labor.
• Explain repair and maintenance recommendations, present estimates, and obtain customer authorization.
• Review digital vehicle inspection findings and communicate clearly to customers.
• Coordinate with technicians to manage repair orders from write-up through completion.
• Provide customer updates by phone, text, and email.
• Identify service opportunities while maintaining a positive customer experience.

Conocimientos

Automotive service advising

Independent repair estimating

Communication skills

Organization

Multitasking

Herramientas

Tekmetric

Shop management software

Descripción del empleo

Roggi's Auto Service in Hartford, CT is seeking an experienced Automotive Service Advisor to build estimates, present repair recommendations, and keep customers informed through the repair process.

You will greet customers, prepare accurate estimates, review digital vehicle inspections, and coordinate with technicians from write-up to completion, while maintaining a strong focus on customer satisfaction and sales opportunities.