Automotive Service Advisor | No Weekends, 401k Match

Anderson Automotive Collision Center; Lincoln (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Paid Vacations & No Weekends

Professional Development & Continued教育

Employee Appreciation Events Such As C

A 401k Match

Medical, Dental, Vision, Life & D

Employee Discounts on Vehicles,Service

Job summary

Anderson Mazda in Lincoln, Nebraska, is seeking an Automotive Service Advisor to join our fast-paced, family-owned shop. You will greet customers, collect vehicle information, and clearly report symptoms to help us recommend needed maintenance.

You’ll prepare accurate labor and parts estimates, update customers on progress, and explain all finished work and charges. The role rewards reliability, integrity, and a long-term career with a growing organization.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Previous experience as a Service Advisor is a plus.
• Above-average energy level.
• Desire for a long-term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend needed maintenance based on age, mileage and history.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow up time.
• Monitor the progress of each vehicle and update customers.
• Explain all completed work and charges to customers.

Skills

Customer service

Communication

Problem solving

Integrity

Job description

Anderson Mazda in Lincoln, Nebraska, is seeking an Automotive Service Advisor to join our fast-paced, family-owned shop. You will greet customers, collect vehicle information, and clearly report symptoms to help us recommend needed maintenance.

You’ll prepare accurate labor and parts estimates, update customers on progress, and explain all finished work and charges. The role rewards reliability, integrity, and a long-term career with a growing organization.