Automotive Service Advisor Independent Shop

Robs Automotive Repair Inc; Oregon (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid Holidays

Paid Time Off

Medical, Vision, Dental Insurance

Retirement Plan with 3% Match

Paid Training

Weekends Off

Job summary

An Independent Repair Shop in Wisconsin is looking for high-performing Automotive Service Advisors. Candidates should have sales experience and excellent communication skills. Responsibilities include greeting customers, answering questions, estimating repairs, and ensuring customer satisfaction. This role offers commission-based pay and ongoing education opportunities.

Qualifications

• High school diploma or GED is required; bachelor's degree preferred.
• Valid state-issued driver's license and clean driving record required.
• Prior service advisor experience at an independent shop preferred.
• Excellent communication and negotiation skills.
• Ability to manage time and serve customers with little supervision.

Responsibilities

• Greet customers as they arrive at the Independent shop.
• Create a professional environment that builds rapport and puts customers at ease.
• Answer customer questions about their vehicle and the services needed.
• Estimate repairs for customers using our Techmetric managing and estimating system.
• Conduct test drives to ensure we have done quality repairs and services.
• Ensure a high level of customer satisfaction by exceeding customers expectations.

Skills

Communication skills

Sales experience

Customer service

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Techmetric managing and estimating system

Autovitals

Job description

Benefits/Perks

• Paid Holidays
• Paid Time Off
• Medical, Vision, Dental Insurance
• Retirement Plan with 3% Match
• Paid Training
• Weekends Off, we are closed on the weekends.

Job Summary

We are looking for a high-performing Automotive Service Advisors to join our successful Independent Repair Shop. If you have a proven track record of sales experience and fantastic communication skills, we want to hear from you. As an Automotive Service Advisor, you will grow our customer base by identifying potential customers, keeping in touch with existing customers, and making sure that everyone has a positive purchasing experience. You will greet guests and build rapport, answer questions about vehicles, and facilitate test drives. Ongoing education, spiffs are available to our sales representatives. This is a great opportunity for someone with strong interpersonal skills and sales experience. Job is commission team pay.

Responsibilities

• Greet customers as they arrive at the Independent shop
• Create a professional environment that builds rapport and puts customers at ease
• Answer customer questions about about their vehicle and the services needed
• Estimate repairs for customers using our Techmetric managing and estimating system.
• We use Autovitals for our digital inspections
• Conduct test drives to ensure we have done quality repairs and services
• Ensure a high level of customer satisfaction by exceeding customers expectations
• Commission Team Pay

Qualifications

• High school diploma or GED equivalent is required; a bachelor’s degree is preferred
• Valid state-issued driver’s license and clean driving record are required
• Prior service advisor experience at an independent shop is preferred
• Excellent communication and negotiation skills
• Ability to manage time and serve customers with little supervision