Automotive Service Advisor — High-Volume, Commission & Benefits

Fitzgerald Auto Mall of Annapolis; Annapolis (MD); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Competitive salaries

Commission and bonus programs

Free shares in the company

Flexible schedule

Health, Dental, Vision benefits

Employer paid Life and Disability Insurance

Job summary

A reputable automotive service center in Annapolis is seeking an experienced Automotive Service Advisor to join their high-volume service department. The ideal candidate should have a strong background in customer satisfaction and automotive service. Responsibilities include writing repair orders, advising clients on vehicle care, and ensuring optimal service delivery. The position offers competitive salaries, commission opportunities, and a range of employee benefits, including unique employee ownership shares in the company.

Qualifications

• Previous automotive service advisor experience is REQUIRED.
• Strong track record of high performance and customer satisfaction.
• Willingness to learn processes and procedures.

Responsibilities

• Write repair orders for customer pay and warranty repairs.
• Secure agreement from clients prior to repairs.
• Explain requested service clearly on each vehicle.
• Estimate time and cost of repairs.
• Advise clients on vehicle maintenance.
• Monitor client vehicle progress and update them.
• Greet customers promptly.
• Schedule service appointments.
• Test drive vehicles when required.
• Verify final invoices and reconcile work done with charges.

Skills

Customer satisfaction

Integrity

Positive attitude

Ability to learn OEM processes

Tools

Reynolds and Reynolds

Job description

A reputable automotive service center in Annapolis is seeking an experienced Automotive Service Advisor to join their high-volume service department. The ideal candidate should have a strong background in customer satisfaction and automotive service. Responsibilities include writing repair orders, advising clients on vehicle care, and ensuring optimal service delivery. The position offers competitive salaries, commission opportunities, and a range of employee benefits, including unique employee ownership shares in the company.